Privacy Policy
At Cozy Foam, we value your privacy and are committed to protecting your personal information.
Information We Collect
We may collect:
- Name
- Phone number
- Email address
- Delivery address
- Order details
- Payment information required for order processing
How We Use Your Information
Your information is used to:
- Process and deliver orders
- Send order confirmation and status emails
- Provide customer support
- Improve our products and services
Authentication
Customer login and account authentication are securely managed through Clerk authentication services.
Payment Security
Payments are processed through secure payment gateway partners. Cozy Foam does not store sensitive card or banking details on its servers.
Data Storage
Our platform uses:
- Frontend hosting on Vercel
- Backend hosting on Render
- Database storage on MongoDB
These services use secure infrastructure for data protection.
Communication
Customers may receive transactional emails related to:
- Welcome emails
- Order confirmations
- Order status updates
- Payment status updates
Data Sharing
We do not sell or share customer data with third parties except for logistics and payment processing necessary for order fulfillment.
Contact
For privacy-related concerns, contact: support@cozyfoam.in